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Term and Conditions of Sale - Kangoo Club Energy

This policy applies to purchases made directly through Kangoo Club Energy. It is in accordance with your statutory rights under UK consumer law and is in addition to them.

1. About Us

The website www.kangooclubenergy.com  (“the Website”) is operated by:

Kangoo Club Energy
Owner: Kristina ILIEVA
Email: kangoo.club.girls@gmail.com
Registered Office: 6 Waterloo Road, Sutton, SM14LS, UK
VAT status: Not VAT registered

We specialise in the online sale of original Kangoo Jumps® products and related goods. By placing an order through this Website, you agree to be bound by these Terms & Conditions of Sale.

 

2. Ordering from Us

You must be over 18 years old to place an order. When you submit an order, you will receive an order confirmation email. This is an acknowledgement only and not acceptance. A legally binding contract is created when you receive a dispatch confirmation email. We reserve the right to cancel an order prior to dispatch for reasons including stock issues, suspected fraud, or pricing errors.

 

3. Product Information

Product descriptions and images are provided for illustrative purposes. We take reasonable care to ensure prices, details and specifications are accurate; however, errors may occur. Black/Orange and Black/Yellow rebound shoes may be labelled as XR3 Series or PRO Series. Pairs are custom-adjusted according to your selected bodyweight to ensure optimal performance. Both versions are fully compatible and meet the same performance and safety standards. All goods comply with applicable UK import and safety regulations. Certification (e.g., CE/UKCA) is available on request.

4. Prices and Payment

Prices are shown in GBP. As a dealer, Kangoo Club Energy is not VAT registered, VAT is not charged, and VAT invoices cannot be provided. Delivery charges are shown at checkout. We accept payment via Debit/Credit Card, PayPal, Apple Pay and bank transfer. Payment must be made in full before dispatch.

5. Delivery

All products sold through this website are dispatched from official KJ UK distributor's warehouse  (Bluma Jumps UK).

We aim to dispatch all in-stock items as promptly as possible. Orders placed by 11:00 AM (Mon–Fri) are usually dispatched the same working day. Orders placed after 11:00 AM or on weekends/bank holidays are dispatched the next working day. Typical delivery times:

  • Standard UK: 2 - 4 working days

Risk in the goods passes to you once the courier confirms delivery. If delivery is delayed beyond 30 days from order, you may cancel for a full refund. 

6. Cancellations and Returns

You have a legal right to cancel within 14 days of receiving your order (Consumer Contracts Regulations 2013). You must notify us in writing and return the goods within 14 days of cancellation. Items must be unused and returned in original packaging. Refunds are issued within 14 days of receipt of the returned items. Return postage is your responsibility unless the item is faulty or incorrect.  

7. Faulty or Damaged Goods

If an item is faulty, damaged, or not as described, please contact us within 30 days. You are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015. 

8. Your Information & Privacy

Your personal data is processed in accordance with our Privacy Policy. You have rights under UK GDPR to access, amend or delete your data. 

9. Liability

Nothing in these terms affects your statutory consumer rights. We are not liable for indirect, incidental, or consequential losses. Our total liability for any claim arising from a sale is limited to the amount you paid for the goods.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

1. Contact Us

If you have questions about these Terms, your order, or our products, you can contact us at kangoo.club.girls@gmail.com

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